- Students who wish to file their feedback may use the Student Feedback Form. .
学生的反馈可填写 “学生反馈表格”。
- The responsibility of staffs to ensure Student Feedback are properly handled is defined in the Student Feedback Form to ensure effectiveness in resolving the issues that were raised.
院方将根据“学生反馈表格”的规定确保有关职员有效的解决问题。
- The school will keep the student informed of the status of the feedback investigation.
院方将通知有关学生关于所反馈事件的调查状况。
- Initial response to feedback by the school should be within 3 working days upon receipt.
院方对反馈的最初回应会在接获学生的反馈后的3个工作日内。
- The school shall resolve feedback matters within a maximum of 21 working days upon receipt of the feedback and inform the student on the outcome.
院方在接获学生反馈意见后的21个工作日内解决有关事宜， 并将结果通知学生。
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